Refund Policy

1. Overview

At Precision AI, we strive to ensure your complete satisfaction with our services. This Refund Policy outlines the terms and conditions for requesting and receiving refunds for our services.

2. Subscription Refunds

• Monthly subscriptions can be canceled at any time, but refunds are only available within 14 days of the initial purchase
• Annual subscriptions are eligible for a prorated refund within 30 days of purchase
• Refunds are not available for partial months of service

3. Credit Refunds

Credits purchased for AI services are generally non-refundable. However, we may consider refunds in exceptional circumstances, such as:

• Technical issues preventing service usage
• Unauthorized purchases
• Duplicate transactions

4. Refund Process

To request a refund, please contact our support team at support@precisionai.com with the following information:

• Your account email
• Order or transaction number
• Reason for the refund request
• Any relevant supporting documentation

5. Processing Time

Refund requests are typically processed within 5-7 business days. The time it takes for the refund to appear in your account depends on your payment method and financial institution.

6. Non-Refundable Items

The following items are generally non-refundable:

• Used credits or API calls
• Custom development services
• Services that have been fully delivered

7. Contact Us

If you have any questions about our Refund Policy, please contact us at support@precisionai.com